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The Golden Thread: Procedures to Risk Management to Metrics (1 hour)
Description: Essential to managing risk is the ability to see the current effectiveness of the systems and controls in place. In this course you will learn how Pharm-Olam has completely integrated risk management into the development and measurement of procedures. This is a concept that we refer to as the golden thread; a link from the risks that impact your work to the work itself and the current measure of risk exposure. Together this information provides a visual dashboard, providing oversight to the operational and quality systems.

Trainer: Melisa Williamson

Oct 24, 2019 02:00 PM in Eastern Time (US and Canada)

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Melisa Williamson
Director, Compliance @Pharm-Olam
My background is that of a Quality & Compliance Officer. I have many years’ experience in Quality Process Analysis and quality auditing. I enjoy gathering and interpreting data and am working with both the Training and larger Pharm-Olam teams on identifying trends, Risk Analysis and management including bow-tie methodology. I also manage case reports (Deviations, complaints) and act as an SME for Root Cause Analysis. I am also the Master Facilitator and Process Manager for the Practical Process Improvement method.